CUSTOMER HAPPINESS EMAIL
The FMLY Store Customer Happiness Team reply to your emails Monday - Friday 9am-4pm. If your mail is urgent please write URGENT HELP NEEDED in the subject line!
If you have a question you can also check our FAQ page as the answer might be on there.
NB: We do not have a landline at the moment, but soon will have a new HQ with a customer happiness contact number.
If you'd like to return or exchange an item please don't email us in advance, simply pop it in the post to us here - usually these take a week to process from the day you post them.
Selfish Mother Returns Department
(Please note the above address is for our warehouse. It is NOT our office address)
CONTACT THE TEAM
We are a very small team! At the moment Molly is the contact for all areas below. But she receives a lot of emails. To help your email get read and not missed please clearly write what your email is about in the subject line. If it's urgent and you don't get an immediate reply, we're sorry for the delay, but do feel free to be persistent.
Charity enquiries: If you're a charity wishing to partner up with us, please email Molly@SelfishMother.com with 'Charity enquiry' in the subject line.
Partnership enquiries: If you're a brand wishing to work together in some way please email Molly@SelfishMother.com with 'Partnership enquiry' in the subject line
Wholesale enquiries: If you are a brand and wish us to stock your products at The FMLY Store please email Molly@SelfishMother.com with 'Wholesale enquiry' and simple bulletpointed info about your product with pictures and prices.
If you are a shop and wish to stock our #GoodTees please email Molly@SelfishMother.com with 'Wholesale enquiry' - however, we don't currently stock our #GoodTees wholesale aside from John Lewis with whom we have an exclusivity deal.
Invitations: email Molly@SelfishMother.com with 'An invite for you!" in subject line. Or alternatively if you have an actual real-life invite, please pop it in the post, to: Molly Gunn, Linley, Quaperlake Street, Bruton, BA10 0HG
Products: If you'd like to send us a product to test out, please pop it in the post, to: Molly Gunn, Linley, Quaperlake Street, Bruton, BA10 0HG
Complaints: We hope you don't have a complaint but if you do, please email Help@SelfishMother.com and cc Molly@SelfishMother.com with 'Complaint' in the subject line, and we'll try and fix it asap and make you happy again!